Privacy Policy

Last updated: May 9, 2026

RE/MAX Jareed ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us through our digital channels.

1. Information We Collect

We collect information you voluntarily provide when you:

• Submit our contact form (name, email, phone number, WhatsApp number, message)
• Inquire about a property listing
• Apply for a real estate agent position
• Subscribe to property alerts or newsletters
• Contact us via phone, email, WhatsApp, or social media

We may also collect technical information automatically when you visit our website, including your IP address, browser type, device information, pages visited, and referring URL.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide requested information
• Match you with suitable property listings or career opportunities
• Send communications relevant to your inquiry via phone, email, or WhatsApp
• Improve our website and services
• Comply with legal and regulatory obligations
• Protect against fraud and unauthorized activity

3. WhatsApp Communications

If you provide your WhatsApp number or consent to WhatsApp communication, we may contact you through WhatsApp for service-related messages, property updates, scheduling, and follow-up communications. You may opt out at any time by replying "STOP" to any of our messages, and we will cease WhatsApp communications with you.

4. Information Sharing

We do not sell your personal information. We may share your information only in the following limited circumstances:

• With our agents: The RE/MAX Jareed agent assigned to your inquiry will have access to your contact details and message.
• With service providers: Trusted third parties that help operate our business (CRM systems, email services, WhatsApp platform providers) under strict confidentiality agreements.
• With the RE/MAX network: When relevant to a referral or cross-border real estate inquiry.
• For legal reasons: When required by law, court order, or to protect our legal rights.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive inquiry records are typically deleted within 24 months.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict our processing of your data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at jareed@remax.com.eg.

8. Cookies

Our website uses minimal cookies necessary for basic functionality (such as remembering your language preference). We do not use third-party advertising or tracking cookies on this website. See our Cookie Policy for details.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. International Transfers

As part of the global RE/MAX network, your information may be transferred to RE/MAX affiliates outside Egypt (including in the United States, where RE/MAX, LLC is headquartered). We ensure such transfers are protected by appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Material changes will be communicated via our website or email.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: jareed@remax.com.eg
• Office: The Gate Plaza, Building B1, Third Floor, Unit 10, Sheikh Zayed, Giza 12588, Egypt