This Privacy Policy describes how REMAX Jareed Properties ("we", "our", "us") collects, uses, and protects information when you interact with our services through our customer relationship management platform, website, lead forms, and Facebook Lead Ads campaigns.

1. Information We Collect

When you submit a lead form (Facebook Lead Ad, landing page, or direct contact), we may collect:

• Name
• Mobile number
• WhatsApp number (if provided)
• Email address
• Property preferences (type, location, budget, timeline)
• Recruitment-related information (when applying for agent positions): job title, education, location, vehicle ownership
• Source attribution data (which campaign/ad brought you to us)
• Website and advertising measurement data, such as page views, browser and device information, IP address, and referral data

2. How We Use Your Information

• To respond to your inquiry about real estate services
• To match you with appropriate properties or agents
• To assign you to a designated sales representative for personalized service
• To track marketing campaign effectiveness internally
• To comply with applicable laws and regulations

3. Information Sharing

We do not sell your personal information. We may share information with:

• REMAX Jareed sales agents working on your inquiry
• Service providers (e.g., communication tools, email services) under strict confidentiality
• Legal authorities when required by law

4. Data Retention

We retain lead information for as long as necessary to provide our services and comply with legal obligations, typically up to 5 years from your last interaction with us.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data (see our Data Deletion page)
• Object to processing of your data
• Opt out of marketing communications at any time

6. Facebook Lead Ads Integration

When you submit a lead through a Facebook Lead Ad campaign, your responses are automatically transferred from Facebook to our CRM system. We use this data to follow up with you within 24 hours. You can review Facebook's own privacy practices in Facebook's Privacy Policy.

7. Website Analytics and Meta Pixel

Our website uses Meta Pixel to measure the effectiveness of our Facebook and Instagram advertising, understand visits to our landing page, and improve follow-up on property and career inquiries. Meta Pixel may collect technical information such as page views, browser and device information, IP address, referral data, and event data related to interactions on our website.

Meta may process this information according to its own terms and privacy notices. You can manage advertising preferences through your Facebook settings, browser cookie controls, or by contacting us about your privacy choices. See our Cookie Policy for more detail.

8. Security

We implement industry-standard security measures including HTTPS encryption, access control, and regular security audits to protect your information.

9. Contact Us

For privacy-related questions or to exercise your rights:

• Email: privacy@remaxjareed.com
• Phone: REMAX Jareed customer service

10. Updates to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or notice on our website.